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Privacy Policy

1. Introduction


We (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Scope


Applies to all users of our website and services in India.

3. Data We Collect

  • Account Data: name, email, phone, company, role (Client or Provider)

  • Project Data: briefs, budgets, timelines, deliverables

  • Profile Data: skills, portfolios, experience (for Providers)

  • Usage Data: pages viewed, interactions, IP address, device metadata

  • Communication Data: chat logs, support tickets, email correspondence

4. How We Use Your Data

  • To match you with suitable experts or projects (AI‑driven)

  • To manage escrow payments and milestone releases

  • To facilitate in‑platform messaging and project management

  • To detect and prevent fraud or abuse

  • To send you service updates, marketing (with opt‑out), and administrative notices

  • To comply with legal obligations and enforce our Terms

5. Data Sharing & Disclosure

  • Between Users: project briefs and proposals go to matched Providers

  • Service Providers: payment processors and hosting partners under strict confidentiality

  • Legal Authorities: in response to lawful requests or to protect rights

6. Security Measures

  • Data encrypted in transit (TLS) and at rest

  • Funds held in escrow, contracts recorded on blockchain for immutability

  • Role‑based access controls and regular security audits

7. Data Retention

  • Retain data as long as your account is active or needed for legal compliance

  • You can request deletion (subject to dispute‑resolution and record‑keeping requirements)

8. Your Rights

  • Access: receive a copy of your personal data

  • Correction: update inaccurate or incomplete data

  • Erasure: delete data unless required to retain for legal reasons

  • Objection: opt out of certain processing (e.g. marketing)

9. International Transfers


If we transfer data outside India, we ensure adequate safeguards (standard contractual clauses or local‑law compliance).

10. Updates to This Policy


We may revise this policy; changes take effect when posted with the “Last updated” date.

11. Contact


For privacy inquiries or data‑subject requests, email info@theexpertcommunity.com.

Last updated: 17/07/2025